BMW India has announced the introduction of ‘BMW Smart Repairs’ throughout its service network in the country. The unique BMW repair service ensures faster repairs and reduction in cost for small and medium size repairs. Latest technology and tools are used to carry out targeted repairs without having to replace bigger parts.
BMW Smart Repair includes body and paint related jobs including plastic parts, dents, spot paint job, headlight, alloy wheel and leather works. Repairs are performed with precision as per BMW’s standard guidelines by highly trained BMW service technicians, using only genuine BMW tools and equipment.
Rudratej Singh, president and chief executive officer, BMW Group India said, “At BMW we always look for smart solutions to delight our customers by providing first-class service and an uncompromising driving experience at all times. State-of-the-art BMW dealerships ensure a superior ownership experience driven by quality and efficiency. For our customers, time is a precious asset. Their favourite BMW should always be ready for the road. BMW Smart Repair follows a technology driven, targeted approach to ensure quality BMW service for small and medium repairs instead of replacing whole parts. It significantly reduces service related costs and turn-around time, so our customers can enjoy complete peace of mind. Whether the job is big or small, they know that their BMW will receive the finest care.”
BMW’s paramount focus on customer satisfaction is reflected not only through its premium products but also its premium services. BMW Aftersales has been designed keeping the customer’s requirements at the core – Convenience, Cost, Time and Quality. BMW presents a world class experience to its customers when it’s time for their vehicle to visit the workshop. Numerous benefits combined with dedicated, personalized service make it a delight for the customers.