UiPath, an automation software company, has announced that Kelly Ducourty is joining the company in the role of Chief Customer Officer, effective immediately. Reporting to Rob Enslin, UiPath co-CEO, Ducourty leads all customer operations, customer success and professional services, enablement, incentive design, and global partners to advance the organisation’s mission to help customers and partners achieve exceptional business outcomes and ongoing value with UiPath.
Thousands of organisations rely on UiPath to transform industries and improve the lives of people around the world, and the company is deeply committed to delivering an exceptional customer and partner experience, Enslin shares. He is thrilled to welcome Kelly as the new Chief Customer Officer, and looks forward to this next stage of growth under her leadership. According to him, Kelly is a strategic and transformational leader who has driven real scale while keeping the customer at the centre. She brings deep cross-functional expertise to UiPath that will be instrumental in aligning the go-to-market teams and delighting the customers.
UiPath is helping customers around the world to build pathways to more seamless cross-organisational business solutions, laying the foundation for innovations to scale, as per Ducourty. She is looking forward to contributing and working alongside the UiPath team to build upon their success, and further elevate what she considers an already top-notch customer and partner experience.