Schaeffler, an integrated automotive and industrial supplier, has optimized its medias online platform to provide users faster and more efficiently with comprehensive information, the company said.
In addition to information on rolling and plain bearings, linear systems as well as mechatronic, digital and service solutions, medias now will give Schaeffler customers and interested parties access to selection assistants, configuration tools, and the ordering process itself.
As part of the enhancement of its user-friendliness, the platform has also been given a simplified navigation and a new and responsive design as well as new content and functions. The three-tier user model structure, which comprises medias, medias Plus, and medias Business, also covers different customer requirements, the company said.
The content has been adapted for the specific country in each case and is available in eleven different languages.
All product information, solutions, and services from Schaeffler’s Industrial division is added constantly. Alongside established engineering tools, several new options are also now available, including the linear configurator which allows the design of linear guidance systems based on the customers’ requirements. All changes and extensions that are made are visually illustrated immediately during configuration.
Medias Plus is also available free of charge following a brief registration process. Users can save favourites using a wish list and can directly request a quotation from Schaeffler sales partners. What is more, linear configurations can also be stored and retrieved at any time, and users will shortly receive access to white papers and product training videos.
Medias Business is aimed at existing Schaeffler customers, and it provides unrestricted access to the full range of consultation tools and product information and includes an even larger range of product variants.
In addition to the simple and direct ordering process, medias Business also includes numerous extras that facilitate commercial processes, such as information about scale prices, real-time availability, and an overview of open orders.
The content available in medias is being successively expanded. Medias is thus increasingly becoming a central knowledge platform.