Today, industry leaders acknowledge that this pandemic has changed the world in profound ways with long-lasting effects. It has disrupted supply chains, reduced the scale and speed of operations, and in many cases, it has brought production to a grinding halt.
Despite the lack of digitisation, the manufacturing fraternity across process and discrete segments have done a commendable job in terms of making most of their products available, particularly those from the industry that were serving essential supplies.
For many businesses, a substantial part of 2020 was a phase of groping in the dark, as they constantly had to adjust to the new normal. While manufacturing industries faced the severe brunt of disruption at the onset of the pandemic, the situation also accelerated the need for digital transformation. Today, manufacturing and consumer packaged goods (CPG) leaders are fully committed to establishing a structured approach to digital transformation that will increase their business agility and resilience to weather storms such as the present pandemic.
The good news is that they do not have to re-invent the wheel. There is a vast experience of proven tactics and best practices readily available from the learnings of other industries that had forayed into their digital transformation journey at least a decade ago.
Industries such as banking & financial services, telecommunications, retail, etc. have walked a long distance into their digital journey. It is only wise and prudent to learn from these experiences by selecting, adapting, and repurposing tried and tested approaches and methodologies for better decisioning.
SAS is privileged to be closely associated with leading organisations across all the aforesaid industries in their analytical and digital transformation programmes. Over the years, with such partnerships, we have gained tremendous knowledge and knowhow to strategize and execute transformation initiatives for clients with a higher probability of success.
We believe in order to experience a successful digital transformation; organisations must:
• Start with an end in mind. End being “Decision” & “Decision Management”.
• Not try to boil the ocean. Rather have at least a three-year vision and road map that can be executed in a phased manner.
• Provision for massive scaling and pivoting, cloud infrastructure-based transformation solution will prove to be extremely handy.
• Baseline everything as part of your present or prevailing scenario (time to market, the quantitative yield from the prevailing decisions, close-looping, ability to make ongoing improvements, scalability factors, etc.)
• Establish KPIs across People, Process, and Technology realms. Have a plan and tracking mechanism to measure improvement both quantitatively as well as qualitatively.
• Realise that data is a liability; it is the decision we make from it that is the real asset.
Today, every business is in transition and trying to be more agile and resilient, not only to stay alive but thrive in the future with all its volatilities and uncertainties. At a time when there is no secret sauce to success for organisations who undertake their digital transformation project. SAS is uniquely placed. We leverage our vast experience of engaging with industry players worldwide and utilising these learnings in our clients’ businesses, we enable them to emerge stronger in their digital transformation journey.
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