Schneider Electric announced the launch of a new service offer, EcoStruxure Service Plans, in India. Through this launch, the company aims to provide enriched packages combined with powerful digital services that are tailored to pinpoint and address specific customer needs. This new service offering will enable Schneider Electric to optimize the maintenance budgets of its customers by up to 40% and mitigate electrical failure risk by up to 75% on the connected equipment.
Abid Makani, Vice President – Field Services, Schneider Electric, said, “We launched EcoStruxure Service Plans to provide tailored connected services designed to take care of the power management and power distribution systems of our customers, thereby enabling them to achieve optimum business continuity. Our service advisors are available 24X7 around the globe to deliver energy management and automation services, on the ground or in the cloud.”
Today, 60% of organizations are preparing for the future by beginning their digital transformations, which means digitising electrical infrastructure. The goal of this digitisation is to strengthen everyday uptime and minimise risk. For example, 56% of electrical fires are due to a lack of maintenance. Workforce challenges are also frequently encountered, especially with respect to remote expertise, skills gaps, and aging workforces. The new EcoStruxure Service Plans by Schneider Electric aims to alleviate these challenges by providing, in a single contract, a tailored mix of on-site services, digital services, and consulting.
EcoStruxure Service Plans reflect Schneider Electric’s ongoing commitment to building future-proof business resilience for its customers. Beyond traditional field services, it is an IoT-enabled bundle of expert support where data, analytics, software, and domain expertise drive substantial improvements in asset management, asset safety, resilience, operational efficiency, and sustainability.